Veterinarian FAQ

Do you notify us when a veteran is approved by Pets for Patriots?

If you’re a new partner or work in a community where we have not had a new adoption in a while, we’ll send you an email to let you know that a veteran may be coming your way.

What do we do if a veteran has more than one pet, including the one adopted through Pets for Patriots?

It is solely your discretion if you’d like to extend the discount to a veteran’s other personal pets. Many of our veterinary partners do this because it’s easier for billing purposes, as well as good business. As of July 2017 we allow veterans in our program to adopt up to two program-eligible pets per person/per household, so the discount would apply to any veteran who has two Pets for Patriots dogs and/or cats.

Can we ask for military ID or discharge papers?

No. If someone is approved by Pets for Patriots, we have already validated that veteran’s military credentials. Further, those documents contain confidential and highly sensitive information. You may ask for any other type of ID that is part of your own client record keeping, e.g., driver’s license, rental agreement, utility bill, etc.

There are no shelter/rescue partners in our community; can we still join?

In most cases yes, but we ask that you contact us first to request a location exception. A member of our team will follow up and will likely ask you to suggest potential shelter/rescue partners that you believe may want to join at the same time. Please get in touch!

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